Account & license support
Need help with your CELLCTRL account, trial, license activation, device binding, purchase access or another support issue?
What we can help with
Contact us for account access, email verification, trial questions, Core/Pro license activation, device changes, installation problems, purchase-to-account matching and other CELLCTRL support issues.
Billing and refund requests
If a successful purchase did not activate the expected access, you see a duplicate or incorrect charge, or you want to request a refund, email support@getcellctrl.com. If available, include the email address used for your CELLCTRL account and the Creem order or checkout reference. Never send your password.
Privacy requests
You can also use support@getcellctrl.com for privacy or account-data requests. See the Privacy Notice for more information.